Wine Club FAQ
When do I get charged each month? When do I get my wine?
If you're a new member or want to join, you just need to sign up anytime during the month and you’re in! Subsequent recurring charges will always go through on the 7th of each month, and are available for pickup & delivery on the following Thursday. National shipping will leave the shop that week, too.
How do I get my wine club delivered in DC?
Let us know! It's $15 for us to deliver wine in DC. If you add on other wines and the total cost (including this month’s wine club) is over $150, it's free. We deliver your wines within two days after wine club is released.
What if I want my wines shipped outside of the DC area?
We ship almost everywhere in the US. Your wines will ship out the week that wine club is released. And you can add up to three additional bottles (for a total of six) for no additional shipping cost!
How do I learn more about the wines?
We send out an email newsletter every month with information about the producers and wines (and our witty ramblings), but you’ll also receive a postcard with each month’s bottles where you can find more details.
Can I buy more of the wine club bottles that I loved?
Yes! Most of the time. Email us if there are bottles you loved so much that you can't live without them, and you can also shop here for past months' wine club selections.
I can't pick up my wine club wines right away. Can you hold them for me?
We have the space to hold up to three months of past wine club bottles. We can't guarantee the availability of wines beyond three months, and we aren't able to offer refunds or store credit for missed pick-ups beyond three months. In other words, come pick up your wine! (If you need to pause your membership, arrange a delivery for past wine club installments, or would like to make special arrangements for us to hold more than 3 months, please reach out to firstname.lastname@example.org)
I want to pause my wine club membership. How do I do that?
We're happy to pause wine club memberships for up to three months. Email us at email@example.com.
I need to cancel my wine club. How do I do this?
It's really easy to cancel. Just find the 'Manage Subscription' link in your last wine club confirmation email (from ReCharge) and you can cancel there. Or, email us!